COVID19 PROCEDURES

Ho’oilo House COVID19 Safety Measures

  • Check-ins will be no-contact. Each guest will be sent self check-in instructions prior to arrival.
  • Guests order breakfast the night before and the breakfast tray will be prepared and ready for pick up in the common area at your chosen time (between 8-10am). Guests are welcome to enjoy breakfast in-room, at the safely distanced dining tables in the common area, or poolside.
  • Touch points are sanitized often, and hand sanitizer is available in the common area.
  • To limit contact exposure, we will not be offering daily room cleaning but will be deep cleaning between bookings. Fresh towels and linens may be requested at any time (as can daily housekeeping service). Rooms will be cleaned with sanitizing disinfectant.
  • An electrostatic sprayer will be used regularly in common areas and when deep cleaning guest rooms.
  • Staff wear masks while cleaning and in the indoor common areas. Masks are optional for guests.
  • Guests who are feeling unwell will be asked to communicate with one of us immediately. Potential COVID-19 cases will be asked to follow guidelines set forth by the CDC, HLTA and Hawaii State Department of Health.

 

COVID19 UPDATES

For the most up-to-date information about to travel to Hawaii, please visit gohawaii.com.

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